HP U4391E 3 years Next Business Day Onsite Hardware Support for Notebooks for HP 8XX

 

 HP Hardware Support Onsite Service provides high-quality remote assistance and onsite support for your covered hardware, helping you to improve product uptime.

 

You have the flexibility to choose between multiple predefined service-level options featuring several onsite response or call-to-repair time and coverage window combinations in various durations to address your specific service needs.

 

Service-level options with call-to-repair times provide IT managers with support specialists who will quickly begin troubleshooting the system to help return the hardware to operating condition within a specified timeframe.

 

 

• Remote problem diagnosis and support 
• Onsite hardware support 
• Replacement parts and materials included 
• Service-level options with different coverage windows
• Service-level options with different onsite response time for hardware support
• Escalation management 
• Access to electronic support information and services